Please select a category to discover answers to our most common questions. If you don’t find the answer us a call on 01273 921831 or mail us at info@BrightonSportsTherapy.co.uk and we’ll be happy to help

How do I pay?

We accept payment on the day of treatment. We accept either cash and all major debit and credit cards, except for American Express and Diner’s Club.

Do you take credit cards?

Yes. We prefer payment by debit card where possible, but we do accept all major credit cards, except American Express and Diner’s Club.

Our location

5 The Offices, 10 Fleet Street
Brighton BN1 4ZE

By rail – We’re a quick six-minute walk from Brighton Station. Just come out of the back of the station by the pick-up/drop-off area and turn right down the steps. Cross the road at the lights and turn left along the road. Take the first right-hand turn into a pedestrianised complex and then the next left into the courtyard where our clinic is located. Our door is on the right hand side (look out for our sign).

Brighton Sports Therapy - location map

Are we Easy to find?

Ok, we’re a little tricky to find the first time as we’re located in a pedestrianised courtyard within the New England Development.

Here’s our address: 5 The Offices, 10 Fleet Street, Brighton BN1 4ZE

To help you, there’s an accurate Google Maps location below…

We’ve also recorded a short video showing exactly how to get to us from Brighton Station (also below).

Where can I park my bike or car?

Where can I park my bike?

You can lock your bike to any of the number of bike racks available near the clinic. For extra security, we’d be happy to open the adjacent bike lock-up for you, too.

Where can I park my car?

London Road Car Park is the most convenient with 528 spaces and charges from £1.50 an hour and £3 for two hours. You will need at least two hours for treatment.

Address: Providence Place, Brighton BN1 4GE

https://www.brighton-hove.gov.uk/content/parking-and-travel/parking/london-road-car-park

Your next nearby options include the Brighton Train Station Car Park and Trafalgar Street Car Park.

How do I pay?

We accept payment on the day of treatment. We accept either cash and all major debit and credit cards, except for American Express and Diner’s Club.

[If you would like to make payment by bank transfer, please contact the clinic on info@brightonsportstherapy.co.uk. Payments by bank transfer must be received before treatment.]

Cancellation

As our clinic is busy and our time limited, we do our best to help people when we can. Sometimes though people do cancel appointments at the last minute which makes it difficult for us as we have allocated therapist time and don’t have time to fill the space. That’s why we operate a 48-hour cancellation policy. If you cancel within 48 hours of your appointment, we do charge for the full cost of the appointment if we are unable to fill that appointment.

What’s the difference between Sports Therapy and Physiotherapy?

In short, not much. This is why it’s common to confuse the two as they do share many similarities. Physiotherapists often help patients in hospital who have recently experienced a serious medical condition (heart attack, stroke or respiratory condition) and need immediate care. Sports Therapists diagnose and treat musculoskeletal pain (neck, back, tendon, muscle injury and post-operative rehab). For a longer answer, check out our blog.

We have both Sports Therapists and Physiotherapists at the clinic working in the same way. However, if your insurance states that you need an HCPC regulated therapist, you will need to see our Physiotherapist.

What kind of treatment should I expect?

Honestly, it is simply impossible to put what we do into words. It’s unique for everyone. Just visit us with an open mind and enjoy where the journey takes you. If you want to know more about how our treatments specifically help you, please request a call back from one of our therapists here.

Does the treatment hurt?

It depends on the level of treatment you need 🙂

We’re not going to dress it up. Some patients who are in need of treatment find it painful to begin with. Some patients find treatment makes them feel ticklish. It’s a bit of a contrast but we don’t know until we get down to treating you.

If you’re expecting a relaxing massage or some quick adjustments, you will be disappointed. The treatment can be intense, but just let your therapist know what pain you are ‘comfortable’ with and they will work within that range. Do what works and you will feel better (we promise!).

Do I have to take my clothes off?

Yes and no. Right away, let us assure you you don’t need to take all your clothes off (and none of that weird strategically placing a towel over you to avoid embarrassment). We do need to get to your muscles so for ladies, we suggest bringing a pair of shorts or leggings and a vest top. For men, bring along a pair of loose-fitting sports shorts.

What should I wear?

For treatment, we need you in your underwear OR a pair of loose fitting sports shorts.  (We do recommend dressing in more than that to travel to the clinic… but it is Brighton, so it’s up to you). Ladies, bring along leggings or shorts and a comfy vest top. That’s it.

Is there anywhere I can change?

Certainly. We have a large toilet-changing room area in the clinic in the waiting area so you can change. No need to risk getting nude in public. Unless you really want to. (P.S. Please don’t).

Can you assess my running style?

Absolutely (if you are not referring to gait analysis and the kind of running assessment usually performed by sports shoe retailers). In our opinion, this kind of assessment is limited in what it usefully tells us about the function of your body. We work with a huge number of runners, and we find our detailed assessment process allows us to uncover many issues which we can either treat or help our patients to treat. It’s not as sexy as jumping on a treadmill and having a computer spit out a bunch of data… but it does work. And that’s what really matters to us.

Will I get treated on the first session?

In a word, yes. We do take about 15-20 minutes in the first session to sit down and talk through your history, lifestyle and assess your posture and mobility – but once that’s done we get down to it and start treating you. It’s our guarantee that you will leave your session feeling better.

How many sessions will it take?

Right away, we want to make it clear that we want to fix you. It’s our ethos here at Brighton Sports Therapy to help you get better, treated and back performing again. In other words, we don’t want to see you forever (yes, it’s a terrible business model but we genuinely want people to get and stay functionally healthy). With this in mind, the answer to this question is – honestly – we don’t know until we see you. Some people can have a single session and walk out feeling great, the majority of other patients take a bit longer. What we can guarantee is that we’ll know within one or two sessions how long it will take to deal with the issue. It’s sometimes a detective process – if you have pain, it may take time to reveal the root cause.

Will you give me exercises to do?

Most likely we’ll give you a few. But these won’t be like your traditional physiotherapist who may give you a list of mandatory exercises. Our at-home suggestions are designed to help relieve or improve what we’ve done as part of our treatment. In that way, consider the at-home exercises as an enhancement to your treatment.

If I don’t do sports, can I still come to Brighton Sports Therapy?

Of course. Don’t be put off by the ‘sport’ part of our title. Our techniques are just as effective (if not more) for relieving pain in those who take a more relaxed approach to exercise.

Does it work for everyone?

We try everything in our power to make sure this is the case for everyone. And it is for the majority of people who visit our clinic. However, this is not always possible. If you find you are not seeing the results you were hoping for, let your therapist know. There are many different approaches we can use to make sure you leave feeling your best-self.

Who is the most experienced therapist?

Jamie, our clinic owner, has 15 years experience. Our Physio, Mark isn’t far behind with 13 years. Both of our therapists have seen a wide array of issues and work collaboratively to share their knowledge.

Brighton Physio Jobs Vaccancies

Jamie Webb

Mark Gilmore

Who is best suited to treat my condition?

It comes down to personal preference as we both work in the same way. If you have been recommended a specific therapist, but they happen to be fully booked, you can be sure to receive a very similar treatment from our other therapist.

Can I get a job?

Yes you can. We are currently looking for a talented Physiotherapist or Sports Therapist to help deal with demand.

READ MORE & APPLY

Do we accept placement students?

We are constantly inundated with requests for student placements. We can only offer observational placements. If you are interested, please bear in mind your application will need to stand out from the rest as sadly we have to reject many requests simply because we can’t cope with the volume.

Payment

How do I pay?

We accept payment on the day of treatment. We accept either cash and all major debit and credit cards, except for American Express and Diner’s Club.

Do you take credit cards?

Yes. We prefer payment by debit card where possible, but we do accept all major credit cards, except American Express and Diner’s Club.

Finding us

Our location

5 The Offices, 10 Fleet Street
Brighton BN1 4ZE

By rail – We’re a quick six-minute walk from Brighton Station. Just come out of the back of the station by the pick-up/drop-off area and turn right down the steps. Cross the road at the lights and turn left along the road. Take the first right-hand turn into a pedestrianised complex and then the next left into the courtyard where our clinic is located. Our door is on the right hand side (look out for our sign).

Brighton Sports Therapy - location map

Are we Easy to find?

Ok, we’re a little tricky to find the first time as we’re located in a pedestrianised courtyard within the New England Development.

Here’s our address: 5 The Offices, 10 Fleet Street, Brighton BN1 4ZE

To help you, there’s an accurate Google Maps location below…

We’ve also recorded a short video showing exactly how to get to us from Brighton Station (also below).

Where can I park my bike or car?

Where can I park my bike?

You can lock your bike to any of the number of bike racks available near the clinic. For extra security, we’d be happy to open the adjacent bike lock-up for you, too.

Where can I park my car?

London Road Car Park is the most convenient with 528 spaces and charges from £1.50 an hour and £3 for two hours. You will need at least two hours for treatment.

Address: Providence Place, Brighton BN1 4GE

https://www.brighton-hove.gov.uk/content/parking-and-travel/parking/london-road-car-park

Your next nearby options include the Brighton Train Station Car Park and Trafalgar Street Car Park.

Booking a session

How do I pay?

We accept payment on the day of treatment. We accept either cash and all major debit and credit cards, except for American Express and Diner’s Club.

[If you would like to make payment by bank transfer, please contact the clinic on info@brightonsportstherapy.co.uk. Payments by bank transfer must be received before treatment.]

Cancellation

As our clinic is busy and our time limited, we do our best to help people when we can. Sometimes though people do cancel appointments at the last minute which makes it difficult for us as we have allocated therapist time and don’t have time to fill the space. That’s why we operate a 48-hour cancellation policy. If you cancel within 48 hours of your appointment, we do charge for the full cost of the appointment if we are unable to fill that appointment.

Your treatment

What’s the difference between Sports Therapy and Physiotherapy?

In short, not much. This is why it’s common to confuse the two as they do share many similarities. Physiotherapists often help patients in hospital who have recently experienced a serious medical condition (heart attack, stroke or respiratory condition) and need immediate care. Sports Therapists diagnose and treat musculoskeletal pain (neck, back, tendon, muscle injury and post-operative rehab). For a longer answer, check out our blog.

We have both Sports Therapists and Physiotherapists at the clinic working in the same way. However, if your insurance states that you need an HCPC regulated therapist, you will need to see our Physiotherapist.

What kind of treatment should I expect?

Honestly, it is simply impossible to put what we do into words. It’s unique for everyone. Just visit us with an open mind and enjoy where the journey takes you. If you want to know more about how our treatments specifically help you, please request a call back from one of our therapists here.

Does the treatment hurt?

It depends on the level of treatment you need 🙂

We’re not going to dress it up. Some patients who are in need of treatment find it painful to begin with. Some patients find treatment makes them feel ticklish. It’s a bit of a contrast but we don’t know until we get down to treating you.

If you’re expecting a relaxing massage or some quick adjustments, you will be disappointed. The treatment can be intense, but just let your therapist know what pain you are ‘comfortable’ with and they will work within that range. Do what works and you will feel better (we promise!).

Do I have to take my clothes off?

Yes and no. Right away, let us assure you you don’t need to take all your clothes off (and none of that weird strategically placing a towel over you to avoid embarrassment). We do need to get to your muscles so for ladies, we suggest bringing a pair of shorts or leggings and a vest top. For men, bring along a pair of loose-fitting sports shorts.

What should I wear?

For treatment, we need you in your underwear OR a pair of loose fitting sports shorts.  (We do recommend dressing in more than that to travel to the clinic… but it is Brighton, so it’s up to you). Ladies, bring along leggings or shorts and a comfy vest top. That’s it.

Is there anywhere I can change?

Certainly. We have a large toilet-changing room area in the clinic in the waiting area so you can change. No need to risk getting nude in public. Unless you really want to. (P.S. Please don’t).

Can you assess my running style?

Absolutely (if you are not referring to gait analysis and the kind of running assessment usually performed by sports shoe retailers). In our opinion, this kind of assessment is limited in what it usefully tells us about the function of your body. We work with a huge number of runners, and we find our detailed assessment process allows us to uncover many issues which we can either treat or help our patients to treat. It’s not as sexy as jumping on a treadmill and having a computer spit out a bunch of data… but it does work. And that’s what really matters to us.

Will I get treated on the first session?

In a word, yes. We do take about 15-20 minutes in the first session to sit down and talk through your history, lifestyle and assess your posture and mobility – but once that’s done we get down to it and start treating you. It’s our guarantee that you will leave your session feeling better.

How many sessions will it take?

Right away, we want to make it clear that we want to fix you. It’s our ethos here at Brighton Sports Therapy to help you get better, treated and back performing again. In other words, we don’t want to see you forever (yes, it’s a terrible business model but we genuinely want people to get and stay functionally healthy). With this in mind, the answer to this question is – honestly – we don’t know until we see you. Some people can have a single session and walk out feeling great, the majority of other patients take a bit longer. What we can guarantee is that we’ll know within one or two sessions how long it will take to deal with the issue. It’s sometimes a detective process – if you have pain, it may take time to reveal the root cause.

Will you give me exercises to do?

Most likely we’ll give you a few. But these won’t be like your traditional physiotherapist who may give you a list of mandatory exercises. Our at-home suggestions are designed to help relieve or improve what we’ve done as part of our treatment. In that way, consider the at-home exercises as an enhancement to your treatment.

Why Brighton Sports Therapy?

If I don’t do sports, can I still come to Brighton Sports Therapy?

Of course. Don’t be put off by the ‘sport’ part of our title. Our techniques are just as effective (if not more) for relieving pain in those who take a more relaxed approach to exercise.

Does it work for everyone?

We try everything in our power to make sure this is the case for everyone. And it is for the majority of people who visit our clinic. However, this is not always possible. If you find you are not seeing the results you were hoping for, let your therapist know. There are many different approaches we can use to make sure you leave feeling your best-self.

Our therapists

Who is the most experienced therapist?

Jamie, our clinic owner, has 15 years experience. Our Physio, Mark isn’t far behind with 13 years. Both of our therapists have seen a wide array of issues and work collaboratively to share their knowledge.

Brighton Physio Jobs Vaccancies

Jamie Webb

Mark Gilmore

Who is best suited to treat my condition?

It comes down to personal preference as we both work in the same way. If you have been recommended a specific therapist, but they happen to be fully booked, you can be sure to receive a very similar treatment from our other therapist.

Work with us

Can I get a job?

Yes you can. We are currently looking for a talented Physiotherapist or Sports Therapist to help deal with demand.

READ MORE & APPLY

Do we accept placement students?

We are constantly inundated with requests for student placements. We can only offer observational placements. If you are interested, please bear in mind your application will need to stand out from the rest as sadly we have to reject many requests simply because we can’t cope with the volume.